Refund Policy

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Last Updated: [20-10-2023]

At the Iraq Career Website, we strive to provide users with a fair and transparent refund policy. This Refund Policy outlines the circumstances under which refunds may be issued for service bookings and job postings through our platform.

1. Service Marketplace Refunds:

Service Seekers: If you, as a service seeker, are not satisfied with the services provided by a service provider, please get in touch with the service provider to address your concerns or issues. If a resolution cannot be reached, you may request a refund within [30 ] days from the service completion date.

Service Providers: As a service provider, if you are unable to deliver the service as described in your listing, you should address the service seeker's concerns promptly and professionally. If a resolution cannot be reached, you may be required to issue a refund within the specified refund period.

2. Service Finder Refunds:

For job postings and related services, we do not guarantee employment or the accuracy of job postings. As such, refunds are not typically provided for job listings.

3. Refund Process:

To request a refund, contact our support team with a clear explanation of the issue, including any relevant evidence.

Refund requests will be reviewed on a case-by-case basis.

We may request additional information or documentation to process your refund request.

4. Refund Eligibility:

Refunds are typically issued in cases of service non-delivery or disputes that cannot be resolved through direct communication between the parties.

Refunds may be subject to processing fees, and transaction fees incurred by third-party payment providers will not be refunded.

5. Timing of Refunds:

Refunds, when approved, will be processed within [30] business days.

6. Dispute Resolution:

We may offer dispute resolution assistance if the parties involved cannot resolve a dispute.

7. Changes to Refund Policy:

We reserve the right to update this Refund Policy as necessary. Users will be notified of changes.

Using our platform, you agree to this Refund Policy and acknowledge that you have read and understood it. We encourage users to communicate openly and professionally to resolve issues or disputes before requesting a refund. Thank you for using the Iraq Career Website.